NBA Strategy framework components: Arbitrate through NBA Post-Process extension
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- Last UpdatedJul 02, 2024
- 1 minute read
The last portion of the Next-Best-Action strategy framework includes arbitration, followed by an option to use an alternate strategy (the NBA Kill Switch) and the final extension point NBA Post-Process Extension Point sub-strategy.
The Channel Logic (Channel Processing) strategy no longer contains any functional components.
The following figure shows the Channel Logic strategy component.
The NBA Kill Switch is the Next-Best-Action active setting in the NBADesignerSettings DDR; if this is set to false, the Fallback NBA Strategy is invoked instead of using the Next-Best-Action strategy framework. This fallback strategy is provided with no logic, but can be extended to include any default actions to be presented in case Next-Best-Action Designer is switched off. For more details see the following figure.
