Adding support for Federated Case Management case types
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- Last UpdatedDec 24, 2024
- 2 minute read
Adding support for Federated Case Management case types
Applies to UI Kit. If your Pega Customer Service for Insurance application uses out-of-the-box Federated Case Management case types, configure your application to pass the web mashup channel ID. The channel ID is required to avoid URL tampering and to load web mashup in a secure way.
Configuring the channel for create a new case
Applies to UI Kit. Configure the channel ID for the Create a new case action.
Configuring the channel for open a case
Applies to UI Kit. Configure the channel ID for the Open a case by handle action.
Configuring Pega Underwriting for Insurance to pass the channel ID
Applies to UI Kit. Configure Pega Underwriting for Insurance to pass the channel ID in requests to Pega Customer Service for Insurance.
- Search for and open the pySetFCMMashupChannelMeta data transform present in Work-class.
- Click Save as, and then select Apply to and select the client class, for example, PegaInsCRM-Work-Submission-Commercial.
- Click Create and open.
- Set the pyChannelIDCreateNewWork property value to the data-pega-channelID value that you copied for the Create a case action.
- Set the pyChannelIDOpenWorkByHandle property value to the data-pega-channelID value that you copied for the Open a case by handle action.
- Complete the Web mashup channel setup for all products that you want to integrate with Pega Underwriting for Insurance.