- Define a build-on application from which you want to import the case types:
- In the navigation pane of Dev Studio, click App.
- Under the name of your application work pool, click .
- In the Class inheritance section, in the Parent class (Directed) field, enter the work pool of your built-on application.
- Click Save.
- In the navigation pane of App Studio, click Case types.
- In the Case types panel, click .
- Review the list of top-level case types that you add to your application.
Case types with the same name as an existing case type in your application do not appear in this list.
- Optional: To exclude a case type from the import process, clear the check box next to the name of that case type.
- Click Submit.
- Extension points for case-type creation
You can use extension points to customize the processing that occurs when you add or import case types to your application. For example, you can copy records from built-on applications to reuse resources.