Pega Academy uses a modular design, which facilitates the creation of flexible, Just-in-Time (JIT) learning paths that are aligned with Pega's priorities and initiatives for all products. The modular design of Pega Academy allows pieces of content to be reused across multiple learning paths, and these learning paths are highly customizable. This structure allows teams to easily edit content, and maintain the currency of content to align with product releases and other updates. All content created for Pega Academy must map to, at minimum, a role, a product, or a capability.
Learners in Pega Academy complete missions. A mission is a collection of modules, challenges, a mission test, and (optionally) a mission exercise directed to a learning goal. Missions are designed to provide the knowledge and skills necessary to close a capability gap, or to prepare learners for a certification exam. All missions allow learners to earn a badge, and some missions lead to a certification. Some larger missions may also contain missions in the collection of content. Missions are classified based on role, product, or capability, and the learner must complete a mission test and, if applicable, a mission exercise in order to earn a badge.
Modules are a group of topics that speak to learning objectives. All modules must be tied to a larger mission, and all modules include a module quiz. Achievement of the module quiz marks completion of the module and is tracked.
Topics are the components of a module, and are the most granular level of information. Topics can be text-based and/or interactive. Topics can include static images, diagrams, and even videos depending on what is required to clearly communicate the material. Five to seven topics are recommended to be included in any module.
A challenge is an exercise in which the learner applies technical concepts learned in a module in a cloud-based Pega environment. Challenges are designed so that each can be completed independently of the others. A challenge includes:
- Challenge Walk-through: A video (no audio) that demonstrates how to configure the solution to the challenge.
- Detailed Steps: A procedure with specific instructions needed to complete the challenge.
- Exercise Environment: A cloud-based hands-on training environment in which learners can practice skills. Starting in 2020, challenges (exercises) will be graded and tracked.
This overarching learning goal of a mission typically includes multiple learning objectives. Each of these learning objectives is addressed in a module, and where applicable, associated challenges.