Skip to main content


Scanning the system from the user interface

Suggest edit Updated on September 29, 2021

To scan your system, request a scan from the Hotfix Manager landing page. The scan generates a report that you provide to Pegasystems Global Client Support.

  1. To go to the Hotfix Manager landing page, click ConfigureSystemReleaseHotfix Manager.
  2. Click Scan System. A message indicates whether you have a hotfix catalog installed and when it was created.
  3. Click Check online to get the most recent catalog. For more information, see Obtaining a hotfix catalog.
  4. Click Scan.
  5. When the scan is complete, click Finish to return to the Hotfix Manager landing page.
  6. Click Actions > Download Scan Result to download a local copy of the scan result, which is in a .zip file.
  7. Send this file to Pegasystems Global Client Support when you request a hotfix package. For more information, see Obtaining hotfix packages.
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us