Skip to main content

Connectivity for Pega Cloud

Suggest edit Updated on May 16, 2022

This content applies only to Pega Cloud environments

Pega Cloud is a public as-a-Service solution. We recognize that clients won’t typically run Pega on an ‘island,’ but rather as part of an integrated estate of solutions that often span other third-party and homegrown applications. For most clients, these solutions will include both cloud and premise-based deployments; but in any case, the solutions must be factored as a collective whole for each client.

To simplify connectivity and provide broad accessibility, Pega supports 4 options for access to and from Pega and between client-managed or third-party SaaS providers. These options are common in the industry today, and significantly reduce configuration complexity when compared to legacy alternatives which operated more as an extension of a client’s in-house network. They also provide high reliability and robust security, and include support for system-to-system integration across a broad set of interfaces.

Supported options include:

  • Public Internet:  the ubiquitous, default approach for connecting to cloud services providers like Pega
  • Cloud Exchange:  a high-performance, reliable, and cost-effective solution that provides simplicity and ease of access to cloud services providers like Pega that bypasses the Internet.  When we talk about cloud exchanges, we mean solutions like Equinix Fabric, Megaport MCR, PacketFabric, and many more that enable organizations to connect their existing data centers, public resources, etc. to many of the largest CSP's and as-a-service providers
  • Direct Connect (Public Virtual Interface - VIF):  Direct Connect is a service available from Amazon that makes it easy to establish a dedicated network connection from your premises and connected networks to the Pega Cloud, bypassing the Internet
  • AWS PrivateLink:  as more workloads move to the cloud, Pega Cloud needs to make sure its services can reliably and easily connect to other AWS workloads, in a "cloud-to-cloud" integration.  PrivateLink provides a cost-effective and reliable solution to connect Pega Cloud services to an existing customer-managed AWS VPC

For details about Pega Cloud connectivity, see Pega Cloud connectivity options.


Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us