When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/88/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."
Resolved in Product Version
SR/INC
214974
Issue
721179
Product Capability