At run time, the properties from the data page are loaded to the login screen and used as part of the Pega Call phone login process.
To automate the phone login (for example, to provide single sign-on to CTI), you can set the following properties on the data page:
- Auto Login: If you want users to log in to Pega Call when they log in to the Pega Platform (for example, when they log in to the Pega Customer Service interaction portal), set the pyAuto-Login option property to TRUE.
- Quick Login: If you want users to login to Pega Call when they click the phone button (without having to enter the values on the login screen), set the pyQuick-Login property to TRUE.
For either of the above options, ensure that adequate login information is provided in the other properties (such as pyExtension, pyAgentID, and pyAgentPwd) on the data page.
If the Auto Login and Quick Login parameters are false, the phone login screen displays when you click the phone button. Values of any other parameters populated on the data page will be displayed on the phone login screen. If the parameters are true, the values of the other parameters will still be populated on the Login screen. The user can change the displayed values, if required, and then click Login to connect to the phone system.