Skip to main content

Data management services

Suggest edit Updated on December 1, 2021

Pega Cloud services offers a robust set of options to provide self-service for your data management requirements1.

Pega Cloud services database management capabilities offer you the ability to interact with your internal Pega Platform database directly, store data within a secure cloud repository, restore data and attachments as needed, create external database instances for a variety of industry-standard database types, and extract data for use in other systems.

Pega Cloud Services provides the following database management options:

For information about connecting to an external database from your Pega Cloud instance, see Creating an external database instance using JDBC URLs.

1As a customer, you are responsible for ensuring that production data is present only within production environments and that all data within lower environments is sample data that does not contain protected health information (PHI), personally identifiable information (PII), and other confidential, classified, private, or sensitive information, because such data is unsuitable for use in non-production environments. Pegasystems is not responsible for classifying or confirming whether production data contains sensitive information and whether that data exists within any cloud environment.

  • Managing your Pega Platform database in Pega Cloud

    Pega Cloud supports certain database operations in Pega Platform, including adding and deleting database columns and running queries on its composite schemas of PegaRULES, PegaDATA, and CustomerData.

  • Database backup and restore

    Pega Cloud services provides the back-end database that supports your Pega Platform application. Each client environment is provisioned with dedicated databases inside the client virtual private cloud.

  • Using Pega Cloud File Storage

    Pega Cloud File storage is a file storage solution that Pega integrates into Pega Platform to support your Pega applications as a repository for your Pega Cloud services application case attachments, SFTP Service transactions, Business Intelligence Exchange (BIX) extract files, and archived case files.

  • Pega Cloud SFTP service

    The Pega Cloud SFTP service allows you to securely exchange files between your enterprise and your Pega Platform applications running in Pega Cloud. The service automatically accesses your application data in your Pega Cloud File storage repository.

  • Business Intelligence Exchange for Pega Cloud applications

    Business Intelligence Exchange (BIX) provides extract and transform capabilities for Pega Cloud services clients.

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us