Review My Pega Cloud portal self-service functionality
In your My Pega Cloud portal, you can access the most common self-service tasks through the home page. The header there provides you with self-service options and the tiles provide at-a-glance information, as well as access to manage those functional areas of your environment.
Prerequisites
Before you can use the portal, you must have completed the prerequisites in Managing your environments in My Pega Cloud portal.
Navigating the My Pega Cloud portal tiles
Use the functional tiles to navigate to the self-services task you want to perform by clicking View details in the tile.
My Pega Cloud home functional tiles
| Item | Description |
| My cloud setup tile |
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| Account users tile | View users in of all your environments, their roles, and their email addresses that have been granted access by using My Pega Cloud portal. |
| Support requests tile | View the support requests that are submitted for this account, and make additional support requests. For the latest documentation about making requests, see Requesting support services. |
| Maintenance tile | View upcoming and completed maintenance activities for your environments. My Pega Cloud maintenance activities include the following standard and emergency maintenance types:
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| Updates tile | Complete requested actions for your Pega software update process. |
Navigating to other self-service functions
Click the icons in the Home page navigation header to display these other functions.
My Pega Cloud Actions/Messages and Feedback/Notifications
| Item | Description |
| Action and Message Centers | View messages about actions on your environments that were performed or are to be performed by you or the system. |
| Feedback and Notifications | Give feedback about your portal experience or view notifications about actions you've taken on your environment. |
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