Using Pega Cloud and theMy Pega Cloud portal, you have many options for log file access and management to help you monitor and troubleshoot your applications in Pega Cloud.
You can obtain and view the types of logs in the following table for your Pega Cloud by using one of the following methods:
- Downloading log files for troubleshooting
- Streaming Pega logs to an external Amazon S3 bucket
- Streaming Pega logs to Splunk
- Visualizing your application performance
Pega log types available from Pega Cloud environments
|Log Type||Log File Name||Description|
|Pega Application||PegaRULES.log||Contains useful debugging information about the system running
your Pega application, including:|
This log includes Pega activity-related messages and standard rules-generated messages.
|Pega Application||PegaRULES-2*.log||Contains similar content as outlined for PegaRULES.log|
|Cluster (Infrastructure) Logs||PegaCLUSTER*.log||Contains information about the setup and run time behavior of the underlying infrastructure on which your Pega environment runs.|
Contains diagnostic messages for failures and system events that exceed performance thresholds. Each message includes the following type of details:
The performance alert message name format is PEGAnnnn, where nnnn is the message ID of the system event that generated the alert.
Contains messages about alerts Pega Platform generates when the security of a Pega web node is at risk.
The security alert message name format is SECUnnnn, where nnnn is the message ID of the security event that generated the alert.
Contains messages about security events generated by a Pega web node. Each message includes the following information:
Specific events may contain additional information (such as “message” or “failedOperator”).
Contains the events that affect the data flow runs and queue processors, which internally initiate data flow runs. These logs make it possible to view the events involved in the life cycle of the data flow run, which you can use to debug data flow issues on multinode setups.
|Usage||PegaUSAGE*.log||Contains performance details for each requestor that Pega Platform generates once each hour and at logoff. For more details on these logs, see System-wide usage and the Log-Usage class.|
Contains a record of each request to your application as a separate log event that includes the following parameters:
For more information about the generation of and the attributesthat are in this Tomcat log, see the Access Logging section of Apache Tomcat 9 Configuration Reference.