If your Pega Customer Service for Insurance or Pega Sales Automation for Insurance application uses out-of-the-box Federated Case Management case types, configure your application to pass the web mashup channel ID. The channel ID is required to avoid URL tampering and to load web mashup in a secure way. For information, see Adding support for Federated Case Management case types and Pega Sales Automation for Insurance 8.5 and Pega Underwriting for Insurance 8.5 integration.