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Enabling the Paid channel in Next-Best-Action Designer

Suggest edit Updated on December 20, 2021

If you use Paid Media Manager, after completing the upgrade, enable the Paid channel in Next-Best-Action Designer. Use the Paid channel to enable advertising on paid destinations, such as Facebook Ads, Google Ads, and others.

  1. Go to the Pega Customer Decision Hub portal.
  2. Navigate to Next-Best-Action Designer.
  3. Click ChannelsEdit.
  4. Enable Paid, and then click Save.
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