Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Upgrading the Next-Best-Action Designer

Updated on December 20, 2021

This content applies only to On-premises and Client-managed cloud environments

Important: Before you upgrade the Next-Best-Action Designer, apply HFix-81192. The hotfix is required to make Value Finder simulations work in the Business Operations Environment (BOE). For more information, see Required Pega Customer Decision Hub hotfixes.

If you configured Next-Best-Action Designer in versions earlier than 8.5, you can continue to use the legacy configuration. However, to benefit from the new features, update your next-best-action configuration.

Pega Customer Decision Hub Update Guide
You can upgrade the Next-Best-Action Designer at any point after you upgrade to Pega Customer Decision Hub 8.6. For more information about the process, see Upgrading the Next-Best-Action Designer.
  • Previous topic Granting access to the Data menu, data flows, and interaction history summaries
  • Next topic Configuring and starting agent schedules

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us