Pega Customer Decision Hub for Financial Services 8.5 provides a number of enhancements to the application, including, but not limited to, data model components and templates for easier implementation.

For more information, see the Pega Customer Decision Hub for Financial Services product page.

• Pega Customer Decision Hub and Pega Marketing are combined into one product
• Data model components and templates improve the implementation of Pega Customer Decision Hub
• Next-Best-Action Designer enhancements
• Increased flexibility and accuracy for next-best-action arbitration
• Optimization check utility available for legacy strategies
• Business change management enhancements
• See the effect of your business changes with Scenario Planner
• Value Finder discovers opportunities to improve the next-best-action strategy
• Pega 1:1 Operations Manager enhancements
• Paid Media Manager enhancements
• Prediction Studio enhancements
• Known issues in Pega Customer Decision Hub for Financial Services 8.5

  This table describes the known issue that might occur in this release.

• Upgrading from prior versions of Pega Customer Decision Hub for Financial Services

  This section provides information for customers upgrading to Pega Customer Decision Hub for Financial Services 8.5 from a previous release.