Skip to main content

Pega Customer Decision Hub for Financial Services hotfixes

Suggest edit Updated on November 9, 2021
Note: In version 8.6, the Pega Customer Decision Hub™ for Financial Services application (earlier Pega Marketing™ for Financial Services) is merged with Pega Customer Decision Hub™. For information about the applicable hotfixes, see Required Pega Customer Decision Hub and Pega Marketing hotfixes.

Starting in release 8.5, Pega Customer Decision Hub combines the features that are available in previous versions of Pega Marketing™ and Pega Customer Decision Hub with new functionalities, as the main solution for one-to-one customer engagement.

The following tables list hotfixes required for the application. To request a hotfix:

  1. Go to your account on My Support Portal.
  2. Click New Request > For something I need, and then select Service request > Existing hotfix.
  3. Fill out the case creation form, and then click Finish.

Import each type of hotfix in the listed order during the application installation or upgrade:

  • Apply Pega Customer Decision Hub or Pega Marketing hotfixes immediately after the Pega Customer Decision Hub or Pega Marketing installation or upgrade. For more information, see Required Pega Customer Decision Hub and Pega Marketing hotfixes.

  • Apply Pega Customer Decision Hub for Financial Services or Pega Marketing for Financial Services hotfixes just after you complete the application bundle import.

To see the required hotfixes for your version of the application, click the appropriate link:

To see hotfix installation details, see the readme that is included in the hotfix.

Pega Customer Decision Hub for Financial Services 8.5

Hotfix detailsDescriptionAdded to Required Hotfixes List
HFIX-80850

Fixes an issue where the following log entry appears during a Collections SOAP service call:

Unable to locate Marketing Operator page for ID
 

22-Sep-2021

Pega Marketing for Financial Services 8.4

Hotfix detailsDescription
HFix-66515

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: Install this hotfix if you have installed the PMFS Sample application, otherwise install only the HFix-67902 hotfix.
HFix-67902

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: This hotfix applies to the base Pega Marketing for Financial Services application. For the PMFS Sample application, see HFix-66515.
HFix-61980Fixes a rule resolution issue where the PegaMarketingFS-HealthCheck ruleset version 08-04 is missing after upgrading the Pega Marketing for Financial Services application.
HFix-63598Enables creating a paid media strategy by using the strategy builder template.

Pega Marketing for Financial Services 8.3

Hotfix detailsDescription
HFix-59144Fixes localization issues identified in the Spanish language pack.
HFix-58066Enables editing the ProductID in the Action rule.
HFix-58764Fixes an issue with fetching the Contact ID by the CIF number (CIFNBR) in the CRM layer of the Pega Marketing for Financial Services application.

Pega Marketing for Financial Services 8.2

Hotfix detailsDescription
HFix-68065

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: Install this hotfix if you have installed the PMFS Sample application, otherwise install only the HFix-68036 hotfix.
HFix-68036

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: This hotfix applies to the base Pega Marketing for Financial Services application. For the PMFS Sample application, see HFix-68065.
HFix-56036

Enables launching your marketing implementation application after creating it through the new application wizard or the silent application process.

Note: This hotfix is critical for your implementation application to launch correctly. For more details, see "Known Issues" in the Pega Marketing for Financial Services 8.2 Release Notes.
HFix-52534

Removes an incorrect filter in Pega Marketing for Financial Services that prevents eligibility criteria from being visible in Next-Best-Action Designer and Offers. This is a critical hotfix if you are using Next-Best-Action Designer.

HFix-54645Fixes a language localization issue by adding a Retail Banking description field value in the strategy builder template in Pega Marketing for Financial Services.
HFix-59317Fixes an issue with fetching the Contact ID by the CIF number (CIFNBR) in the CRM layer of the Pega Marketing for Financial Services application.

Pega Marketing for Financial Services 8.1

Hotfix detailsDescription
HFix-68064

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: Install this hotfix if you have installed the PMFS Sample application, otherwise install only the HFix-68063 hotfix.
HFix-68063

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: This hotfix applies to the base Pega Marketing for Financial Services application. For the PMFS Sample application, see HFix-68064.
HFix-57902

Fixes an issue with fetching the Contact ID by the CIF number (CIFNBR) in the CRM layer of the Pega Marketing for Financial Services application.

Note: In 8.1, you need to always import and install this hotfix before any other hotfix.

Pega Marketing for Financial Services 7.4

Required Pega Marketing for Financial Services 7.4 hotfixes

Pega Platform VersionHotfix detailsDescription
7.4HFix-68078

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: Install this hotfix if you have installed the PMFS Sample application, otherwise install only the HFix-68077 hotfix.
HFix-68077

Disabled the Allow direct invocation from the client or a service checkbox to avoid security vulnerability issues.

Note: This hotfix applies to the base Pega Marketing for Financial Services application. For the PMFS Sample application, see HFix-68078.
HFix-44050Fixes an issue with external class mapping.
HFix-46313

Resolves an error on accessing marketing services.

Pega Marketing for Financial Services 7.31

Required Pega Marketing for Financial Services 7.31 hotfixes

Pega Platform VersionHotfix detailsDescription
7.3.1HFix-45104Fixes an issue where marketing offers are not to be stopped.
HFix-41788Fixes an incorrect mapping in the loan accounts class.
HFix-40072Import prospect list feature not working. This is for the Sample application only.
HFix-39975Import prospect list feature not working.

Customer Relationship Management for Financial Services 7.22.1

Pega Platform VersionHotfix detailsDescription
7.2.2

https://pdn.pega.com/customer-relationship-management-financial-services-hotfixes.

Use this link to see all the required hotfixes for Customer Relationship Management for Financial Services 7.22.1.

https://pdn.pega.com/pega-marketing-hotfixesUse this link to see all the required hotfixes for Pega Marketing 7.22.
HFix-34511

Changes are required to address the following issues:

  • Duplicate Offer and Real-time container rule names must be removed from Pega Marketing portal.
  • Field Marketing offers cannot be accepted from a microsite.
  • Interaction History is not captured when accepting an offer from a microsite.
  • The Product Catalog feature cannot access properties at the business group level.

Pega Marketing for Financial Services 7.22.1

Required Pega Marketing for Financial Services 7.22.1 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.3

HFix-32769

Note: Only required for upgrades from 7.21 to 7.22.
Pega Marketing for Financial Services requires a legacy rule withdrawn for the 7.22 release.
HFix-35381Extending data flows that use the field CustomerAddress results in an error.
HFix-35575Changes are required to address the following issues:
  • Configure offer screen, Issue and Group are not populating correctly in Import Products.
  • Select is displaying only Text type property.
  • Searching customer functionality is not working as expected.
7.2.2

HFix-34513

Changes are required to address the following issues:

  • Interaction History is not captured when accepting an offer from a microsite.
  • The Product Catalog feature cannot access properties at the business group level.
HFix-35380

Extending data flows that use the field CustomerAddress results in an error.

HFix-35934Users are unable to test a newly-created Marketing offer with a seedlist.

 

Pega Marketing for Financial Services 7.22

Required Pega Marketing for Financial Services 7.22 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.3

HFix-32769

Note: Only required for upgrades from 7.21 to 7.22.
Pega Marketing for Financial Services requires a legacy rule withdrawn for the 7.22 release.
HFix-35381Extending data flows that use the field CustomerAddress results in an error.
HFix-35575Changes are required to address the following issues:
  • Configure offer screen, Issue and Group are not populating correctly in Import Products.
  • Select is displaying only Text type property.
  • Searching customer functionality is not working as expected.
7.2.2

HFix-32769

Note: Only required for upgrades from 7.21 to 7.22.


Pega Marketing for Financial Services requires a legacy rule withdrawn for the 7.22 release.

HFix-35381Extending data flows that use the field CustomerAddress results in an error.
HFix-35933Users are unable to test a newly-created Marketing offer with a seedlist.

Pega Marketing for Financial Services 7.21

Required Pega Marketing for Financial Services 7.21 hotfixes

Pega Platform VersionHotfix NumberObserved Behavior
7.2.2HFix-35935Users are unable to test a newly-created Marketing offer with a seedlist.
HFix-28466Add support for 7.2.1 encrypted datasource password + JNDI.
HFix-28512Non-CustomerID column issue with Segments on 7.2.1 (Postgres Database).
HFix-28520Microsites do not function without prGateway.
7.2.1HFix-28466Add support for 7.2.1 encrypted datasource password + JNDI.
HFix-28512Non-CustomerID column issue with Segments on 7.2.1 (Postgres Database).
HFix-28520Microsites do not function without prGateway.

 

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us