Skip to main content

See the effect of your business changes with Scenario Planner

Suggest edit Updated on January 22, 2021

Pega Customer Decision Hub has a new planning capability to help you understand the effect of changes to your Next-Best-Action Designer configuration. Use scenario planning to examine the impact of adding new actions, changing lever values, or modifying next-best-action engagement policies. Browse the results of next-best-action audience simulations and compare them to real outcomes in a simple, transparent interface. View the outcomes for all issues and groups or drill down to the details of a single action and channel.

For more information, see Increasing your understanding of the effect of your business changes with the Scenario Planner.

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us