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Components for faster industry-specific implementations and upgrades of Pega Customer Decision Hub

Updated on May 13, 2021

Starting in version 8.6, you can easily implement your Pega Customer Decision Hub application in the communications, financial services, healthcare, and insurance industries by applying industry-specific components.

Accelerator components allow you to quickly configure your analytical data model with business-friendly properties and define a typical industry configuration for Next-Best-Action Designer.

Legacy components facilitate upgrades from earlier versions of Pega Customer Decision Hub for Communications and Pega Customer Decision Hub for Financial Services to Pega Customer Decision Hub.

You can download the following components from Pega Marketplace and use them in your Pega Customer Decision Hub implementations:

CommunicationsFinancial servicesHealthcareInsurance
Communications Customer Analytical Data ModelFinancial Services Customer Analytical Data ModelHealthcare Customer Analytical Data ModelInsurance Customer Analytical Data Model
Next-Best-Action Designer Template for Pega Next-Best-Action AdvisorNext-Best-Action Designer Template for Retail BankingNext-Best-Action Designer Template for HealthcareNext-Best-Action Designer Template for Insurance
Pega Next-Best-Action Advisor Connector for Pega Customer Decision HubCustomer Profile Designer acceleratorCustomer Profile Designer acceleratorCustomer Profile Designer accelerator
Pega Next-Best-Action Advisor connector for Customer Service (part of the PegaCRMC.jar file)Pega Customer Decision Hub for Financial Services legacy component
Pega Customer Decision Hub for Communications legacy component

For more information, see Applying industry-specific accelerators.

  • Previous topic Communications and financial services applications merged with Pega Customer Decision Hub
  • Next topic Pega 1:1 Operations Manager enhancements

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