Depending on the current version of your application, you may need to update to an interim version before you update to the most recent release.

Pega Cloud

If you are a Pega Cloud Services customer, the platform and application updates are done by the Pega Cloud Services team, but there are additional application-related steps before and after the update, that you are expected to complete. Depending on your current version of Pega Customer Decision Hub, follow one of these guides:

Updating from Pega Customer Decision Hub 8.4 and newer

Updating from Pega Customer Decision Hub 8.1-8.3

Updating from Pega Customer Decision Hub 7.x

On-Premises and Client-Managed Cloud

As of version 8.5, Pega has combined the capabilities of Pega Marketing and Pega Customer Decision Hub into a unified product. If you have a Pega Marketing application, you can update it to the latest version of Pega Customer Decision Hub by following the update path described in the table below.

The following industry-specific applications are not available as standalone applications starting in version 8.6:

1. Pega Customer Decision Hub for Communications
2. Pega Customer Decision Hub for Financial Services
3. Pega Marketing for Communications
4. Pega Marketing for Financial Services

The capabilities of these applications are merged with Pega Customer Decision Hub. Communications service providers and financial organizations that use the previous versions of these applications can update them to Pega Customer Decision Hub 8.7 by following the instructions in the respective Update Guide.