Skip to main content

Creating List Segments

Suggest edit
Updated on January 19, 2022

You can use a List Segment to quickly convert a list of customers into a Segment that Pega Customer Decision Hub can use as the audience in Campaign and scheduled Next-Best-Action execution.

Pega Customer Decision Hub
Advanced users can use the customer list to update existing customer data. You can also manually edit the list of customers included in the Segment.
  1. Click AudiencesSegmentsCreate.
  2. Enter a Description for the new Segment.
  3. From the Type list, select List.
  4. Click Create and Open.
  5. Add customers to your Segment. There are two ways of adding customers to List Segments:
  6. Populate the segment.
    • If you have Check in / out enabled, click Check in.
    • Otherwise, click Save.
    Pega Customer Decision Hub automatically starts to populate the Segment with the current customer list. The total number of customers in this Segment is displayed in the Population count field.
  7. After you create a Segment, you can view it in the Segments landing page. For more information, see Managing Segments.
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us