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Defining real-time container triggers

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Updated on March 25, 2022

Real-time containers manage content in real-time channels. Adding a real-time container as a trigger enables it to be called by an external channel. When a container is loaded, for example, when an individual views an ad for an action in a predefined placement on the web channel, it triggers the next best action. For more information, see Managing content in real-time channels with real-time containers.

Pega Customer Decision Hub
  1. Define a real-time container. For more information, see Managing content in real-time channels with real-time containers.
  2. In the Channels tab of the Next-Best-Action Designer, click Edit, and then in the TriggeresReal-time containers section, click Configure icon.
  3. Select the real-time container that you want to add as a trigger and click AddApply.
    Adding a real-time container as trigger
    Next-Best Action Designer Channel tab showing how to add a real-time container as a trigger.
  4. In the Business structure level list, associate the container with the business issue and group.
    Note: Before adding real-time containers as triggers, work with your system architect to make sure your the design time configuration of your access group is pointing to highest (and only) unlocked artifacts ruleset version.
  5. Click Submit.
  6. Click Save.
  • Previous topic Configuring additional channels for use with volume constraints
  • Next topic Defining real-time event triggers
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