Pega Call 8.5.1
Pega Call 8.5.1 includes fixes for customer-reported issues or internally-identified issues.
Resolved issues in Pega Call 8.5.1
| Issue ID | Description | Version fixed |
| SE-65260 | Added support for call data when using Cisco dialers. | 7.4.0 hotfix 8.5.1 patch |
| SE-65577 | Added a timer to the call control panel icon to show the duration for which a call has been on hold. | 8.3.0 hotfix 8.5.1 patch |
| SE-65840 | Resolved an issue where call processing was looking for calls that were not persisted. | 8.2.0 hotfix 8.5.1 patch |
| SE-66038 | Resolved an issue where Cisco application gateways did not use all of their threads while processing requests. | 7.21.1 hotfix 8.5.1 patch |
| SE-66419 | Resolved an issue where the JTAPISDK log did not roll over correctly when the file size limit was reached. | 7.4.0 hotfix 8.5.1 patch |
| SE-66520 | Resolved an accessibility issue with the call control panel icon. | 8.4.0 hotfix 8.5.1 patch |
| SE-66691 | Resolved an issue with the Avaya connector that resulted in an incorrect UI display during network outages. | 7.4.0 hotfix 8.5.1 patch |
| SE-66709 | Resolved a conflict between the Pega Call phone book auto-complete control and Google Chrome autofill settings. | 8.3.0 hotfix 8.5.1 patch |
| SE-66785 | Added support to the Avaya connector to detect unsolicited agent logout when an agent's endpoint becomes unregistered. | 8.1.0 hotfix 8.5.1 patch |
| SE-67133 | Resolved an issue where the call control panel displayed agent options even when a CSR was not logged in to the computer telephony integration (CTI) link as an automatic call distributor (ACD) agent. | 7.4.0 hotfix 8.5.1 patch |
| SE-67231 | Resolved an issue where the call control panel did not reflect the correct state after web socket connectivity loss. | 7.4.0 hotfix 8.5.1 patch |
| SE-67253 | Resolved an issue where the calltype and onSwitch properties did not populate correctly for inbound calls using the Avaya connector. | 8.4.2 hotfix 8.5.1 patch |
| SE-67857 | Resolved an issue sending keystrokes as dual-tone multi-frequency (DTMF) tones. | 8.4.2 hotfix 8.5.1 patch |
| SE-68132 | Resolved an issue with call object purging. | 8.4.0 hotfix 8.5.1 patch |
| SE-68205 | Resolved an issue reading call objects when using site IDs. | 8.5.0 hotfix 8.5.1 patch |
| SE-68308 | Resolved an issue applying call treatments when calling another station using the Avaya connector. | 8.5.0 hotfix 8.5.1 patch |
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