Pega Customer Service 8.5.1 includes fixes for the following customer-reported issues. The release also includes fixes identified internally.
Resolved issues in Pega Customer Service 8.5.1
|Issue ID||Description||Version fixed|
|SE-65027||Unable to find the OBC-OB-OrientalCS-Work-Grp1-Interaction-Call.CaptureCustomerRequest instance of the Rule-HTML-Section type when opening the service case assignment and selecting a radio button.||8.5.0 hotfix, 8.5.1 patch|
|SE-66067||The Verify me button and the Update address option are not visible in the Chat menu upon refresh.||8.5.0 hotfix, 8.5.1 patch|