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Configuring the Collections Batch processing settings

Updated on December 3, 2021

Use the Collections batch processing Configuration set in App Studio to configure the location of the batch file, and the file name for the input file that is used to batch process the accounts that are in collections. When you specify a file name, the file listener for the batch processing looks for the file in the location you specified. Alternatively, you can specify the pattern for the input file name, for example, *.csv. All files that are created using that pattern are processed.

Pega Customer Service Implementation Guide
  1. From the navigation pane in App Studio, click Settings > Configurations.
  2. On the Configurations page, click the right arrow to expand the Collections batch processing Configuration set (if not already expanded).
    Collections batch processing settings
    The configuration set of the Collections batch processing settings
  3. To configure the batch file location, click the Settings icon in the far right of the row, and then enter the new file path in the Constant per production level field. By default, the value is the root folder. You can change the root folder to the folder location of your batch files, as in the following example:
    Note: The individual production level field values are optional. However, if you enter a file location in one of the production level fields, and leave the Constant per production level field empty, the batch processing process uses the file location specified in the individual production level field.
    Configure setting dialog box for the batch file location
    The Configure setting dialog box for the batch file location
  4. To configure the batch file name or pattern, click the Settings icon in the far right of the row, and then enter the batch file name or pattern in the Constant per production level field as shown in the following figure. By default, the value is *.csv for all production levels. You can change the default value to a specific file name pattern, for example, CollectionsInputFile_<date>. csv. Only CSV files are allowed.
    Note: The individual production level field values are optional. However, if you enter a file name in one of the production level fields, and leave the Constant per production level field empty, the batch processing process uses the file name specified in the individual production level field.
    Configure setting dialog box for batch file name or pattern
    Configure setting dialog box for configuring the batch file name or pattern
  5. Click Submit.

Tags

Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

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