Skip to main content

Setting up and managing products

Suggest edit Updated on October 6, 2020

Pega Field Service tracks the products that underpin customer configured products and serve as the basis for field services. A product is an individual manufactured item, for example, a company called CoolAir manufactures air conditioning products. A product family is a high-level grouping of products, for example, CoolAir has a family of central air conditioning systems or a family of window air conditioners. A product line is a set of related products, for example, CoolAir manufactures a “High Efficiency” line of window air conditioners.

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us