Skip to main content

Setting up services and tasks

Suggest edit Updated on October 6, 2020

As a business administrator, configure the services that your organization performs in the application. Within a service, you can specify the associated products, as well as the duration, skills, and certifications required to perform the work. A service type is a classification to group similar services. For example, if repair is a service type that can have various services such as window repair, door repair, and refrigerator repair. A task is a subunit of work that a field worker performs to complete the service, such as completing a safety checklist. It can also be specified within the service.

  • Previous topic Adding coverage locations, dispatchers, and field workers to a service territory
  • Next topic Creating a service type
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us