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Defining integration

Suggest edit Updated on August 21, 2020

Inventory the external applications that exist at your site and plan how to connect to them.

      Note: Identify integration points as early in your planning as possible. If a connection to an external data source is required and either the data does not exist or the interface to that data does not exist, you must account for the time to publish these data sources and the time to configure the interface for this application.
      1. Identify all integration points for your application.
      2. Identify which data is needed from each system of record.
      3. Determine whether an interface to that system of record already exists and how to connect to it.

      Pega Foundation for Communications also provides integration services for using Implementing customer lifetime value calculation and prospect-related information. For more information, see Integration services for Pega Foundation for Communications.

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