Skip to main content

Updating case types

Suggest edit Updated on August 21, 2020

If an existing case type is close to meeting your business requirements, you can modify it and use it.

  1. In the navigation pane of Dev Studio, click Case types.

  2. Click the case type that you want to modify.

  3. Update the settings for the case type.

  4. Update the processes that are associated with the case type.

  5. Optional:

    Add processes to the case type.

  6. Repeat these steps for any other case types, as necessary.

Result: For more information, see Designing a case.
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us