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Step 10: Defining reporting requirements

Suggest edit Updated on April 23, 2021

Based on your login and portal, Pega AGM provides pre-configured reports to monitor case and work inventory as well as monitor workforce productive and quality. The case and work object life cycle infrastructure as well as the work and assignment-level service level rules for goals and deadlines used in managing the life cycle of a case drive these standard reports.

For information on reporting requirements, see Defining reporting requirements.

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