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Defining your organization structure

Suggest edit Updated on May 4, 2021

Leverage the organization structure for routing and reporting within the application. Typically, the application organization structure does not map operators exactly to the site's organization chart but instead, it maps the work that those operators do.

Note: For design guidance, see the Organization section in the Pega Platform help.

  1. Click Configure > Org & Security > Organization > Organizational Chart.
  2. Review the existing structure.
  3. Determine the organization, division, and unit levels of the hierarchy.
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