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Pega Marketing and Pega Customer Decision Hub update paths

Suggest edit Updated on November 12, 2021

Learn about Pega Marketing™ and Pega Customer Decision Hub™ update paths, so that you can plan the update that best fits your requirements. Depending on the current version of your application, you may need to update to an interim version before you update to the most recent release.

After you determine the correct update path, see the Pega Customer Decision Hub or Pega Marketing product page for update guides for the required version or versions.

Update paths to the latest version of Pega Customer Decision Hub

As of version 8.5, Pega has combined the capabilities of Pega Marketing and Pega Customer Decision Hub into a unified product. If you have a Pega Marketing application, you can update it to the latest version of Pega Customer Decision Hub by following the update path described in the table below. For Pega Marketing 7.13 and newer, you can update directly to the latest version. For versions older than 7.13, interim updates are required.

Current versionUpdate path
7.13 and newerUpdate directly to the latest version of Pega Customer Decision Hub.
7.12Update to Pega Marketing 7.13, and then directly to the latest version of Pega Customer Decision Hub.
7.11Update to Pega Marketing 7.12. After that, update to Pega Marketing 7.13, and then directly to the latest version of Pega Customer Decision Hub.
6.3.1 and earlierContact Global Client Support for guidance on updating your application.

All update paths for Pega Marketing and Pega Customer Decision Hub

See the table below for all available update paths for Pega Marketing and Pega Customer Decision Hub. Refer to this table if you want to update to an older version of Pega Marketing, for example, Pega Marketing 7.4. For some paths, interim updates are required.

Current versionCan directly update toInterim updates
7.22 and newerAny newer version of Pega Marketing or Pega Customer Decision Hub 
7.218.1 or newer, 7.31, 7.22If your target version is Pega Marketing 7.4, update first to Pega Marketing 7.31.
7.138.1 or newer, 7.22, 7.21If your target version is Pega Marketing 7.4, update first to Pega Marketing 7.22. If your target version is Pega Marketing 7.31, update first to Pega Marketing 7.22.
7.127.21, 7.13If your target version is newer than Pega Marketing 7.21, update first to Pega Marketing 7.21.
7.117.12If your target version is newer than Pega Marketing 7.12, update first to Pega Marketing 7.12.
6.3.1 and earlierContact Global Client Support for guidance on updating your application.

 

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