To ensure privacy, Pega Predictive Diagnostic Cloud (PDC) does not store, process, or accept Personally Identifiable Information (PII) or other sensitive data, except for usernames. If usernames are sensitive - for example, you use email addresses as usernames - PDC can additionally encrypt them using operator ID encryption.
PDC collects only diagnostic data and metadata on how the application performs. All data traffic is one-directional: your application sends data to PDC, but PDC does not communicate back with your application.
- To learn more about how PDC secures data, see Data security in PDC.
- To learn more about how PDC can encrypt the operator ID, see Encrypting operator IDs in PDC.
Learn more about PDC through the following articles:
Onboarding for PDC