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Overview of Pega Predictive Diagnostic Cloud core functionalities

Suggest edit Updated on January 19, 2022

Pega Predictive Diagnostic Cloud (PDC) monitors every component of your system, collects and aggregates monitoring data, and displays the data on several landing pages. These features help you navigate through and understand the presented information to improve the performance and design of your applications.

PDC receives monitoring data from the monitoring agents that are built into Pega Platform™ components. The agents send all data through Amazon Simple Queue Service (SQS). For more information, see How PDC manages monitoring data.

PDC receives data about rules, processes, resources, performance, and more. PDC interprets and displays the monitoring data in an easy-to-read format, which is divided into several categories. For more information, see What data PDC collects.

PDC does neither send any data to your system nor does it collect sensitive data, except for usernames. For more information, see How PDC ensures data privacy.

You can use PDC to proactively improve the design of your applications. Several roles can use PDC to the fullest:

  • Application owners
  • Product owners
  • IT engineers
  • Operations engineers
  • Developers
  • Performance experts

The exact way to use PDC depends on the operator and the effect they want to achieve. For more information, see Who should use PDC.

PDC comes preconfigured and is a part of your Pega Platform package. You can access your PDC instance if you have a Pega Community account. For more information, see How to start using PDC.

PDC license is a part of your Pega license and available 24/7. For more information, see PDC licensing and support.

Learn more about PDC through the following articles:

Onboarding for PDC

1 Fundamentals of PDC
   1.1 How PDC manages monitoring data
   1.2 What data PDC collects
   1.3 How PDC ensures data privacy
   1.4 Who should use PDC
   1.5 How to start using PDC
   1.6 Licensing and support

2 Event Viewer in PDC

3 Notifications in PDC

4 Cases in PDC

5 Improvement Plan

Integrations with project management tools

  • Previous topic What is Pega Predictive Diagnostic Cloud and how it can help you
  • Next topic How Pega Predictive Diagnostic Cloud manages monitoring data
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