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Enabling automatic cleanup of disconnected robots

Suggest edit Updated on October 7, 2021

The ProcessStaleRobots agent finds running robots that have lost connectivity with Pega Robot Manager and stops them. Robots that have lost connectivity (are no longer heartbeating) appear with a red error state (Needs attention).

If the robot starts heartbeating again, it resumes its assignments. To unregister robots that have lost connectivity, use the ProcessStaleRobots agent.Note: Enabling this agent might impact robot scheduling when a robot stops communicating because of a network issue.
  1. Click RecordsSys AdminAgent Schedule.
  2. Select the Pega-Robotic-AutomationPackageManagement instance on the node where you want to enable the ProcessStaleRobots agent.
  3. Select the Enabled? check box for the ProcessStaleRobots agent.
  4. Click Save.
  • Previous topic Enabling monitoring of robot and RPA Service health
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