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Enabling the collection of Pega Robot Runtime data for reporting

Suggest edit Updated on October 7, 2021

Collect the health and usage statistics for Pega Robot Runtime to create meaningful reports that help you understand the performance of your robotic workforce.

The reporting feature in Pega Robot Manager extends Pega Platform capabilities to enable creating, editing, and viewing reports from applications that include Pega Robot Manager in their application stack.
Before you begin: Ensure that a RuntimeConfig.xml version other than the Master file is available. Otherwise, create a new version. For more information, see Creating Runtime configuration files.
  1. In the navigation pane of Pega Robot Manager, click SettingsRuntime configs.
  2. On the Runtime configs tab, click the RuntimeConfig.xml version that you want to edit.
  3. On the Settings tab for the selected version, click Edit to open the XML editor.
  4. In the XML editor, set the PublishToRobotManager enabled attribute to true.
  5. Customize data collection according to your business needs by configuring any of the following attributes:
    • HealthStatistics enabled – Indicate whether to collect health statistics, including login information, the Pega Robot Runtime version, the package name and version, and any fatal exceptions.
    • UsageStatistics enabled – Indicate whether to collect the automation and activity usage statistics.
    • publishInterval – Indicate how often (in minutes) Pega Robot Runtime publishes the health and usage statistics data to Pega Robot Manager.
    • ssoUserIdRule – Required for SSO authentication only. Specify how Pega Robot Runtime forms the UPN for the Pega Security Token Service (STS) server. You can set this attribute to the following values:FullUPN – Format the user ID as username@support.pega.com. This is the default value.PartialUPN – Format the user ID as username@support.Username – Format the user ID as username.Note: By setting this attribute, you ensure that the user identifiers in Pega Robot Manager match the identifiers that Pega Robot Runtime sends in the operational data payload.
    For example:
    <PublishToRobotManager enabled="true" ssoUserIdRule="FullUPN">
    		<HealthStatistics enabled="true" />
    		<UsageStatistics enabled="true" publishInterval="60" />
    		<RobotActivityLog enabled = "false" eventsToLog = "1"/>
    	</PublishToRobotManager>
  6. Enable the OpenSpan.Events.OperationalEvents.OperationalEventConsumer by setting the consumer enabled attribute to true.For example:
    <consumer enabled="true" assembly="OpenSpan.Events" type="OpenSpan.Events.OperationalEvents.OperationalEventConsumer" 
    sendFailuresBeforeWaiting="3" waitForRetryTime="60000" eventSources="Operational">
  7. Click Save to confirm your settings.
  8. In the Save changes modal dialog box, describe the change, and then click Submit.
  9. In the Assigned to section, ensure that this file is assigned to a user, department, work group, or a robot operator whose data you want to report on. Otherwise, perform the following actions to assign the RuntimeConfig.xml file:
    Note: The entity assignments take precedence over any application-default settings.
    1. Click Assign new.
    2. In the Assign new modal dialog box, select the entity to which you want to assign the file.
    3. Click Submit.
Result: You enabled and customized data collection on Pega Robot Runtime and ensured that the file is assigned to the proper entities, as shown in the following example:
Enabling data collection on Pega Robot Runtime
Configuring the RuntimeConfig.xml file in Pega Robot Manager to enable data
            collection for reporting on Pega Robot Runtime
    • Previous topic Setting up Pega Platform to use reports in Pega Robot Manager
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