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Automating applications that run on Internet Explorer

Suggest edit Updated on September 10, 2021

Pega Robotic Automation includes support for interrogating and automating the 32- and 64-bit Microsoft Internet Explorer browser, versions 7 and later. This functionality is built into the web adapter.

Note: Pega Robotic Automation version 8.0 does not support Internet Explorer 11 (64-bit) on Windows 8.1 or Server 2012. For specific version information, see the Application Support Matrix.

Consider the following additional points.

  • When you use versions 9-11 with Siebel, enable the Compatibility View feature in the browser. Compatibility View helps websites that are designed for earlier versions of Internet Explorer to display correctly. This functionality can affect Pega Robot Studio matching. For more information, see Setting up Internet Explorer to use Siebel.

  • If you interrogate Internet Explorer 8 under Windows 7 SP1, keep in mind that applications that run in Internet Explorer 8 spawn multiple processes. In Windows 7 SP1, set the HookChildProcesses property to True for the web adapter. For more information, see Interrogating a Windows application.

  • To handle embedded .NET applications, set the correct permissions. Otherwise, attempts to load the Pega Robot Studio .NET translator inside Internet Explorer either function incorrectly or cause Internet Explorer to crash or hang. To avoid this problem, the .NET translator is not loaded into Internet Explorer even when the .NET runtime is detected. Because of  this, Robot Studio treats the controls inside of the .NET application as regular Window controls. For more information, see Configuring .NET permissions for .NET controls hosted in Internet Explorer.

  • Pega Robotic Automation does not support the TabProcGrowth registry entry. This setting limits the number of tabs that Internet Explorer can open on a single process.

  • Pega Robotic Automation supports Protection Mode in Internet Explorer, but does not support Enhanced Protection Mode (EPM), which is available in Windows 8, Internet Explorer 10, and later. Disable Enhanced Protection Mode in Internet Explorer's advanced security settings when you develop robotic automations.

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