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Healthcare IT operations reports

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Updated on August 31, 2021

Smart Claims Engine provides several reports used in IT operations. These reports are available by selecting the Healthcare IT operations category from the drop-down on the reports screen.

The reports listed with denoted by an asterisk (*) are also displayed in the Systems manager portal.

Available Healthcare IT operations reports include:

Report nameTypeDescription
Active event codesListDisplays all event codes active today; date may be changed
*Average claim processingChartAverage time for each claim record to process
*Claim statistics from files receivedChartTotal number of claims processed, failed, and skipped
Event code statusChartBreakdown of event codes by status
Event code version historyListDisplays the metadata for all versions of the selected event code
*Exception recordsChartTotal errored records by component
Highest event code versionsListDisplays metadata for the highest version of each event code configuration
*Number of files processedChartTotal number of files loaded successfully, failed, in progress, and completed with errors
*Total number of claims processedChartTotal number of claims processed by day
*Unprocessed claimsChartTotal unprocessed records during debatch categorized as duplicates and unprocessed
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