As a manufacturer, you may want a dealer to be able to return a part to claim warranty or for quality inspection. A part return request helps the dealer to return the part. You can create a part return request automatically using a repair order, supplier claim, or a warranty claim. An accesor can manually create a part return request.

• Creating a part return request case
• Sampling a part return request case
• Updating the received part condition
• Configuring dealer return