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Configuring duplicate claim validation

Suggest edit Updated on March 18, 2021

To check for any duplicate claims that are similar to the current claim and add an exception if found use the

PegaMfg-AMS-Work-WR-CL-ClaimUnit.CheckForADuplicateClaim data transform.

Pega Warranty searches the RepairOrderNumber, VIN or Serial Number, RepairLineNumber, and CausalPartNumberattributes to check for duplicate claims. The values are passed as parameters to the report definition from the data transform. The report definition fetches the results that are sorted based on the creation time. As a result, the first result is the most recent duplicate.

The pyID of the first result is set in the RecentDuplicateClaimID property on the claim unit. This property is used in the ExceptionCodesMapping decision table to set the exception code.

  1. In the navigation panel of Dev Studio, click Records.
  2. Click Data Model > Data Transform.
  3. Click the filter for Name and search for CheckForADuplicateClaim.
  4. Click the rule to open it.
  5. Configure as needed and save the rule into your implementation layer. For additional information about locked and unlocked rulesets, see Copying a rule or data instance.
  6. Click Save.
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