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Managing a Common request program

Suggest edit Updated on September 10, 2021

A Pega Warranty system administrator manages a program by approving, denying, or deactivating it.

Approving or denying a program

To approve a program, do the following tasks:

  1. Log in as a Pega Warranty system administrator using the WarSysAdmin operator ID.
  2. In the Dev Studio header search text field, enter the program number and select it from the results.
  3. Based on the provided configured criteria, click either Approve Program or Deny Program.

The Common request program is not activated automatically; it needs to be activated (approved) by the Pega Warranty system administrator. After a program is approved, it is scheduled for activation from the effective date that it is configured. Only the approved programs are applied in the process. When a Pega Warranty system administrator denies a program, it does not activate even if the effective date is reached.

Deactivating a program

Deactivate every unused, overdue program by doing the following tasks:

  1. Log in as a Pega Warranty system administrator using the WarSysAdmin operator ID.
  2. In the Dev Studio header search text field, enter the program number and select it from the results.
  3. Click Deactivate Program.

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Common request programCreating a Common request program

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Pega Warranty System Architect Lead System Architect Business Architect User Experience Designer Project Manager System Administrator Case Management Manufacturing
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