Published Release Notes

Word merge support with Microsoft Silverlight plug-in

PRPC features that integrate with the Word merge capability are now cross-browser. ActiveX controls (which are only compatible with IE) have been replaced with Microsoft Silverlight. This plug-in must be downloaded separately from Microsoft, as it is not shipped with PRPC.

Some common PRPC features affected by this change include the Application Document Wizard, App Profile, Specifications Landing Page, Specification form, and Case Type Landing Page.

Prior to using these features, Users of PRPC 7.1.3 need to set up their client system(s) as follows:

1. Install Silverlight plug-in

Follow the PRPC prompt to install Silverlight when you attempt to use the Word merge feature:

Or download package directly: www.microsoft.com/silverlight/

2. Install PRPC prerequisites

Microsoft Internet Explorer (IE) browsers automatically detect the need for PRPC prerequisites and will prompt for install:

Non-IE browsers will load a pop-up window when the user attempts to use the Word merge feature.  Use the link to manually download PRPC prerequisites:

Extract the .zip file, execute setup.exe and follow the install wizard:

Administrators setting up multiple clients at once may refer to the pzSLpreReqs.cab available in the PRPC 7.1.3 resource kit.

3. Restart browser

Log out of PRPC, close all open sessions and restart your browser.

The PRPC feature integrated with Word merge is now ready for use; Silverlight prompts are no longer displayed.

4. Troubleshooting

Silverlight installation requires access to your file system and a registry setting update to “trust” the associated Verisign certificate.  Contact your administrator if you encounter any security or permission errors during this process.

See the PRPC Developer Help for more information on browser setup requirements.

Case Management

This release had a focus on extending key capabilities to improve the ease of configuration based on early adopter feedback.  Improvements were made in run-time performance, especially in high volume situations with complex case configurations.  A series of cosmetic changes and fixes are included.

• The Wait shape now supports dynamic references.
• Issues were addressed with the CreatePDF and the CascadingApproval Smartshapes.
• Attachments have been improved.
• Issues with the Create Case Type functionality were addressed.
• The Pega Pulse functionality has been improved, including its performance.
• When auditing a work item, History is now the default tab.

Data Management

Improvements to data handling were made for the Data Pages, autopopulate properties, and reference properties.  Lightweight lists were optimized.

• Property references are now maintained on the Work Page.
• PageList properties can reference a Data Page.
• Auto-populate properties can be used in a seciton to show results from a Data Page.
• Data Pages can run in “Page” mode as well as “List” mode
• The "Rules Not Using Lightweight List" report was enhanced.
• A PageList property that references a Data Page may be used to populate a grid.
• Related autopopulated properties can now be referenced.

Integration

Usability enhancements have been made to the integration wizards. The REST end-point integration has been improved, and XML parsing functionality has been enhanced.

• PRPC services can return Report or Listview data as XML.
• Work items may now be processed when accessing from a link in system-created emails.
• An SMTP outage will not cause an application to stop working.
• File listener will now read files using a leading asterisk (*).
• XML Parse rule will handle schema validation.
• PegaImageViewer will now work with Version 7.1.
• Security measures are enhanced for SOAP connections to web services.
• After generating rules using REST wizard, the Undo Generation button will delete all the generated rules.
• Email wizard has been improved.

Reporting

This release had a focus on extending key capabilities to improve the functionality and ease of use of reporting features based on early adopter feedback.  A series of cosmetic changes and fixes are also included.

• Multiple boxes may be checked on List view checkboxes
• Dashboard Charts slider has been improved.
• Summary View reports and charts have been enhanced.
• Column properties can be added to a report in the Report Editor.
• List view column widths can be set by Smart Info.
• Listviews will display correctly for updated systems.
• Improvements to the GuardRail Report.

Customize your report headers

You can customize the way that the header for all of an application's reports will be displayed by overriding the section pyReportEditorHeader. Save a copy of this section into the application's ruleset, then edit it to display the information, images, and layout that you desire. Once changes are saved, each of your application's reports will automatically use the updated header.

Advanced inline report filters

You can create a custom section and use it to display report filter controls at the top of the report, replacing the default display. The custom section can include basic controls (such as a drop-down menu or text entry field), and the controls can only provide values for the filter functions established in the Edit filters section of the Query tab for the Report Definition.

Tracer supports SOAP messages

You can now select a Tracer Settings option to display SOAP connector and services messages in Tracer, which provides users with a better understanding of SOAP connector behavior.

Service levels for case stages

Service levels are available for stages in stage-based case management applications.

The service level starts when a case enters a stage and stops when it exits. The service level is defined in the Service level for stage field on the "Stage Configuration" dialog, which is accessed on the Case Designer Stages and Processes tab.

Alternatively, you can add a stage service level on the case type record's Stages tab.

Customize your starting flow list

The Designer Studio Create menu now populates the list of starting flows by referencing the case types that you select (including case types in Create Menu checkbox) on the application form's Cases and Data tab. The order of the case types on the tab dictates the order of flows that appear on the menu.

Previously, the Create menu displayed all starting flows in the current workpool. This new feature enables you to control which flows appear on the menu.

You can change the sort order by customizing the extension activity pySortStartingFlows. For example, you can sort the flows by their short descriptions.