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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Text predictions simplify the configuration of text analytics for conversational channels

Valid from Pega Version 8.6

Enable text analytics for your conversational channels, such as email and chatbot, by configuring text predictions that manage the text models for your channels. This new type of prediction in Prediction Studio consolidates the AI for analyzing the messages in your conversational channels in one place and replaces the text analyzer rule in Dev Studio.

Through text predictions, you can efficiently configure the outcomes that you want to predict by analyzing the text in your channels:

  • Topics (ticket booking, subscription cancellation, support request)
  • Sentiments (positive, neutral, negative)
  • Entities (people, organizations, airport codes)
  • Languages

You can train and build the models that predict these outcomes through an intuitive process, and then monitor the outcomes through user-friendly charts.

For more information, see Predict customer needs and behaviors by using text predictions in your conversational channels.

Upgrade impact

Channels that you configured with text analyzers in the previous version of your system continue to work in the same manner after the upgrade to the current version. When you edit and save the configuration of an existing channel, the text analyzer rule is automatically upgraded to a text prediction. The associated text prediction is now an object where you can manage and monitor the text analytics for your channel. When you create a new channel in the upgraded system, the system automatically creates a text prediction for that channel.

What steps are required to update the application to be compatible with this change?

  1. Enable the asynchronous model building and reporting in text predictions through job schedulers that use the System Runtime Context (SRC) by adding your application to the SRC.
    For more information, see Automating the runtime context management of background processes.
  2. Enable model building in text predictions by configuring background processing nodes.
    For more information, see Assigning decision management node types to Pega Platform nodes.

External data flow rules are removed

Valid from Pega Version 8.6

In previous versions of Pega Platform™, you could configure data flows to run in an external Hadoop environment. The external data flows functionality was deprecated and hidden from view in Pega Platform 8.5. The functionality has been now removed and is no longer available in Pega Platform 8.6.

For more information, see External data flow rules are deprecated.

Insights from 8.5 require additional configuration after upgrade

Valid from Pega Version 8.6

Upgrade impact

After you upgrade Pega Platform™ version 8.5 to 8.6, the Explore Data landing page might not include insights that come from the earlier version of the product.

What steps are required to update the application to be compatible with this change?

Run the pxUpgrade85Insights activity to make all insights from version 8.5 accessible for you in 8.6. By running this activity, you upgrade insights with new metadata that is required in version 8.6. For example, the pxUpgrade85Insights activity provides you with the option to set the visibility of insights to private, public or shared.

For more information about insights, see Visualizing data with insights.

Flow rules not supported in IE8

Valid from Pega Version 7.1.1

In versions prior to 7.1.2, flow rules do not open in Internet Explorer 8 (IE8). Upgrade your system to the latest version of PRPC or access flows from another supported browser.

Discontinued support for list view and summary view rules

Valid from Pega Version 7.2

The list view rule and the summary view rule are deprecated, and support for these rules has been discontinued. Existing list view and summary view reports will continue to work on supported browsers. However, the last version of Internet Explorer that list view and summary view rules support is Internet Explorer 11.

You cannot create new list view or summary view reports. Instead, create list reports and summarized reports by using the report definition rule. To prevent display issues, re-create the custom list view and summary view reports that you need as report definition reports.

Label changes to field types in Case Designer

Valid from Pega Version 7.2

The following field types have been renamed in Case Designer to be consistent with Data Designer and other areas of the Pega 7 Platform.

Label in previous versionsLabel in Pega 7.2
TextText (single line)
Text (multiple lines)Text (paragraph)
Check boxBoolean
Date and timeDate & time
DateDate only
Drop downPicklist
Number (integer)Integer
Number (decimal)Decimal

Users who upgrade from versions prior to Pega 7.2 do not have to take any action because the label changes are cosmetic and do not affect the underlying controls or property types that support form building.

For more information about the field types that you can use when building a form, see Storage and display of single-value fields.

Process Outline view is unavailable

Valid from Pega Version 7.2

Process Outline view is no longer available as of this release. Use Case Designer instead to configure your processes. For advanced options, you can open the underlying flow for a process in Process Modeler.

For more information, see Designing a case type and Diagram tab on the Flow form.

New location for case-type settings

Valid from Pega Version 7.2

The configuration options for case-type settings have been moved from the property panel to the Settings tab in Case Designer. This change separates behavioral settings from life-cycle settings so that you can stay focused as you design your case types.

For more information, see Configuring case-type behavior.

No private posts in new Pulse gadget

Valid from Pega Version 7.2

The new Pulse gadget does not support private posts. When you upgrade to the new gadget, any private posts of the following types that you created by using the previous version of the gadget become public.

  • Operator posts
  • Case posts
  • Posts that used the generic pxPostMessage API with private posts enabled
  • Posts that used the Pulse smart shape in PRPC 6.3 or earlier with private posts enabled

For more information about the new Pulse gadgets for developers, Pulse gadgets and custom APIs.

For more information about the using the new Pulse gadget, see Communicating with Pulse.

Processes run by default when a stage is restarted

Valid from Pega Version 7.2

The Run on re-entry check box in Case Designer has been removed. As a result of this change, processes run by default each time that a stage is restarted. Users who previously had this check box cleared can use the Start when option in Case Designer instead to define the criteria for skipping a process.

For more information, see Adding a process to a stage.

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