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Browse resolved issues for Platform releases.

Improved mobile app user experience

Valid from Pega Version 8.4

Pega Platform™ can now produce a better mobile experience through performance gains and flexible access settings. Apps now support quick-loading native worklists, smooth scrolling and swiping, and query-based search, which improve productivity for mobile users. In addition, you can make your app available to users without authentication, and enhance usability for products that do not require strict security controls.

For more information, see Securing mobile apps.

More efficient mobile development

Valid from Pega Version 8.4

The work environment for mobile app developers in Pega Platform™ is now more intuitive. Because every new out-of-the-box application now comes with a preconfigured mobile channel, you can start building mobile apps straight away. Create a mobile channel from scratch, and then customize it to include specific requirements for your new app.

The following updates enhance the process of building mobile apps:

  • Your application stores all mobile channels as rules. You can reuse these channels across all versions of your mobile apps for more convenient updates.
  • You can now configure contextual search from the mobile channel.
  • You can now create native mobile list pages for the app navigation directly from the mobile channel.
  • You can now add pages from web portals to a mobile app navigation pane, with full support for native mobile features, such as floating action buttons.
  • Mobile channels now support configuration through predefined templates, widgets, and actions.
  • You can now instantly preview your mobile channel configuration to see how the app displays on mobile devices.
  • Configuration of offline support for mobile apps is now available from a single, low-code page.
  • The preview section now offers a low-code pane, from which you can instantly start building a mobile app.
  • The mobile channel now supports adding custom iOS and Android modules.
  • Admin Studio now supports a mobile page, from which you can provide your own Mobile Build Server credentials and decide whether users need to provide authentication to download your mobile app.

Improved offline support for mobile apps

Valid from Pega Version 8.4

The updated offline mode in Pega Platform™ now reduces implementation time, enhances the development process, and helps you create a more comprehensive mobile experience for users without a reliable web connection.

The improved offline support includes the following enhancements:

  • Offline-enabled apps now use native mobile UI components, such as headers and bottom bars.
  • Offline mode now supports decision trees for improved case processing. 
  • Users can now process multiple cases simultaneously in separate offline tabs, which leads to higher productivity.
  • Offline-enabled apps now work more efficiently because of improved caching and background synchronization.

For more information, see Working with offline apps.

Mobile features deprecated in 8.4

Valid from Pega Version 8.4

Following the introduction of new functionalities for mobile apps, some features are reaching end of life. To avoid additional effort during updates to future releases, do not use deprecated features.

In the 8.4 release, the following features are no longer recommended:

  • Mobile Client 7 is now deprecated and planned for removal in 8.5. Use Pega Infinity Mobile Client to meet the mobile needs of your business.
  • The Reuse existing web portal functionality is deprecated and planned for removal in 8.5. For improved app performance and more efficient development, use the mobile app builder in the mobile channel. Also, you must convert existing projects to use separate channels for mobile and web portals before upgrading to 8.5.

In addition, the Pega Mobile Express app has been removed from app stores and replaced with the Pega Mobile Preview app.

Report Viewer provides simplified user experience

Valid from Pega Version 7.1.7

In the Report Viewer, improvements simplify the user experience when working with reports. Column headers display initial sort order and type, and you can hover over a column header to display and use its context menu, which includes options for ad-hoc sorting and filtering. Developers can specify various pagination modes and set an option to keep the header in view while users scroll through the report.

For more information, see Report Viewer.

Enhanced BIX file naming

Valid from Pega Version 7.1.7

To help clarify file names, BIX extract output files and manifest files can now contain parameters. Parameters can include the rule name, the extract's run time and date, and a unique run sequence number. Special characters such as spaces, hyphens, or number signs (#) in the output or manifest file name are converted to underscores. In addition, the pxExtractIdentifier and pxExtractDateTime columns have been added to the .csv output file.

For more information, see Extracting data with BIX and Extract rules - completing the File Specification tab.

List view and summary view reports might not display in HTML5-compliant browsers

Valid from Pega Version 7.1.7

List view and summary view reports use framesets to provide a view of drill-down reports. HTML5 does not support framesets, so these reports might not display well, or at all, in versions of browsers that are compliant with HTML5.

To prevent display issues, re-create the custom list view and summary view reports that you need as report definition reports. Standard management reports are already available as report definition reports.

As of Pega 7.2, list view and summary view rules are deprecated. For more information, see Discontinued support for list view and summary view rules.

Enhanced chart control improves displaying data as a chart

Valid from Pega Version 7.1.7

The renewed chart control has an improved properties panel and provides HTML5-compliant pie, column, bar, area, line, and gauge charts. The chart source can be a report definition, a clipboard page, or a data page. You can customize basic and threshold colors, borders, line widths, labels, and other chart elements. A preview on the property panel instantly displays the effects on the chart of property changes you make.

For more information, see Harness and section forms - Adding a chart.

HTML5-compliant chart types

Offline mobile apps require Dynamic Container to use frameless Single Document mode

Valid from Pega Version 7.1.7

You can add a Dynamic Container (DC) directly into a Dynamic Layout cell. When creating a custom mobile app with offline capability, you must use the frameless Single Document mode of DC.

Note that mobile offline capability does not support using a framed Single Document mode.

Descendant class instances now included in reports

Valid from Pega Version 7.2

The Report on descendant class instances option on the Data Access tab of the Report Definition rule has a new option to now include data from all descendant classes of the report's primary class. If descendant classes are mapped to multiple class tables, the generated SQL query performs UNIONs to include this data. Previously, only a single class was included in the report.

You can select a subset of descendant classes to include or exclude by adding a filter condition on pxObjClass.

Existing reports retain the older behavior for this option after an upgrade or update. To use the new option, you must set it for each existing report. New reports created in Designer Studio and out-of-the-box Pega 7 Platform template reports from which new reports are created in the Report Browser (pyDefaultReport and pyDefaultSummaryReport) default to the new option. If you have created custom template reports for some application classes, you must change them to enable the new option in reports that are created in the Report Browser for these classes.

See Reporting on data in multiple class tables.

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