Skip to main content

Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Automatic retries for the SAVE operation on records

Valid from Pega Version 8.3

Batch and real-time data flow runs now automatically retry the SAVE operation on records when an error occurs because of resource unavailability. This functionality ensures that the records are eventually saved if the target data set is only temporarily unavailable, for example, because of load or network issues.

You can configure the default number of retries for the entire system in a dynamic system setting. To adjust the setting to different resource allocations and operating environments, you can update that number for each data flow run.

For more information, see Changing the number of retries for SAVE operations, Creating a batch run for data flows, and Creating a real-time run for data flows.

Remote device log retrieval from online-only mobile apps

Valid from Pega Version 8.3

In addition to device logs from offline-enabled mobile apps, Pega Mobile Client™ can now upload device logs from online-only mobile apps. The upload to Pega Platform™ starts when a user restarts the mobile app. You retrieve device logs from a specific device to support remote users and troubleshoot mobile apps.

For more information, see Retrieving device logs.

Improved mobile user experience with spaces

Valid from Pega Version 8.3

Spaces in mobile apps have been enhanced to provide a wider screen area for navigation between content tabs such as Pulse, Boards, Subspaces, and Tasks. Mobile users can now use native selection controls to choose from the same space-specific actions that are available to users of desktop-based applications. The enhancement improves the usability of spaces and promotes collaboration between mobile users.

Spaces on mobile apps do not require any additional configuration.

For more information about spaces, see Collaborating with users by using spaces.

Increased display area in mobile apps

Valid from Pega Version 8.3

Mobile apps now support hiding the top and bottom bars when the user scrolls down. When the user scrolls up, the bars appear again. This enhancement improves the mobile user experience by presenting more data on the screen, for example, a longer list of items.

For more information, see Advanced layout options.

REST API for monitoring DSM services

Valid from Pega Version 8.3

Decision Strategy Manager (DSM) now provides a REST API that you can use to monitor DSM services without having to access Pega Platform™. By integrating your daily monitoring tools with the management REST API, you can retrieve a list of DSM nodes, check the status of these nodes, and view details of a service from all nodes in the cluster.

For more information, see Getting started with Pega API for Pega Platform.

Business logic-based routing to process cases more efficiently

Valid from Pega Version 8.3

Process cases more efficiently by defining business logic-based routing options to route tasks to customer service representatives (CSRs) who have a specified availability or skillset. For example, you can ensure that a task is routed to a CSR with a high level of a German language if it is your business need. You can also create custom lists of operators and work queues to filter CSRs who can receive an assignment.

For more information, see Choosing an assignee at run time in Dev Studio, Choosing an assignee at run time in App Studio, Configuring business logic-based routing APIs.

Mobile apps display skeletons for the initial screen load

Valid from Pega Version 8.3

Android and iOS mobile apps now display a skeleton before the initial screen loads, which enhances user experience and provides faster response to user actions on complex mobile screens or over slow networks. Until the initial screen is ready to be displayed, Pega Platform™ displays an empty placeholder that imitates the actual user interface.

Skeletons for the initial screen in mobile apps do not require any additional configuration.

Create custom criteria for proposition filters by using the condition builder

Valid from Pega Version 8.3

Proposition filters now use the condition builder to define the criteria that a proposition or group of propositions must match in order to be offered to a customer. The condition builder provides a simple, flexible tool for selecting and grouping the entry criteria.

For more information, see Create custom criteria for Proposition Filter rules with the condition builder (8.3).

Task board enhancements for improved tracking of tasks

Valid from Pega Version 8.3

App Studio and end-user portals, such as Case Manager, now provide an enhanced task board which helps you improve collaboration on task resolution. For example, you can create a checklist within a task, and then update the checklist to inform other users about the progress of the task. Attach content to a task to ensure that all users have the information that they need, and to make tasks more meaningful. Now you can also categorize tasks, and then filter them by category, to quickly access relevant information.

For more information, see Monitoring and tracking tasks in Dev Studio, Monitoring and tracking tasks in App Studio.

File sharing improvements in custom mobile apps

Valid from Pega Version 8.3

Case management in custom mobile apps that are built for Android and iOS using Pega Infinity Mobile Client™ is now improved with the enhanced Attach content control. You can now attach files of any type from the device storage and from cloud services, for example, Google Drive or iCloud, or from other mobile apps that are installed on the device. Additionally, you can share any file attachments, except for signature files, in external mobile apps.

For more information, see Enabling attaching files to an application.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us