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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Updated default dynamic system setting for requestor pools

Valid from Pega Version 8.4

Clients can now enable or disable requestor pools for processing service requests using a new dynamic system setting called EnableRequestorPools with Pega-IntegrationEngine as the owning rulest. Previously, all deployments utilized requestor pools to improve service processing response efficiency; requestor pools eliminated overhead by automatically returning a requestor to the pool after it fulfills a service request. Starting in Pega Platform 8.4, requestor pools are disabled in Client-managed cloud deployments, since these deployments use autoscaling to handle service request traffic. Enabling requestor pools in Kubernetes environments is not recommended, because they can inhibit the default autoscaling settings in the environment.

Requestor pools remain enabled by default in Pega Cloud and on-premises environments.

To help clients navigate this change, Pega has updated its best practice guidance for configuring requestor pools. For an overview, see Requestor pooling for services. For guidance on the use of requestor pools in your application, see the EnableRequestorPools entry in Dynamic system settings data instances.

Upgrade impact

Requestor pools are disabled by default in Pega Platform 8.4 in client-managed cloud deployments. Clients who deployed previous versions of Pega Platform on a Kubernetes environment and who upgrade to Pega Platform 8.4 could see that their services behave differently.

What steps are required to update the application to be compatible with this change?

If clients that are deployed in a Client-managed cloud environment need to configure their services to use requestor pools and they understand how to configure requestor pools for their optimized use, these clients can re-enable requestor pools. Clients should review the best practice for configuring requestor pools before they re-enable requestor pools. To re-enable requestor pools, you modify the EnableRequestorPools setting in the Pega-IntegrationEngine Owning ruleset from “disabled” to Enabled [no value]. For details, see Editing a dynamic system setting.

Removal of Pega Mobile Client 7

Valid from Pega Version 8.5

You can now use a single Pega Mobile Client™ that improves app performance, app development, and meets all your mobile needs. With the introduction of new functionalities for mobile apps, Pega Mobile Client 7 is removed in Pega Platform™ 8.5.

Upgrade impact

After an upgrade to Pega 8.5, you can no longer build mobile apps based on Pega Mobile Client 7, and existing apps based on Pega Mobile Client 7 no longer connect to Pega Platform. App developers can now configure mobile apps with Pega Mobile Client.

What steps are required to update the application to be compatible with this change?

Existing clients that upgrade to Pega 8.5 are automatically switched to Pega Mobile Client.

Failed Robotic Assignments work queue type changed to Standard

Valid from Pega Version 8.5

The default Failed Robotic Assignments work queue type is now Standard. In previous releases, the default type was Robotic. For usage information, see Configuring a work queue for robotic automation.

Upgrade impact

After upgrading to Pega Platform 8.5 and later, you cannot save case types in which you configure the Queue for robot smart shape to route new assignments to the Failed Robotic Assignments work queue. Existing assignments that you routed to the Failed Robotic Assignments work queue are not affected.

How do I update my application to be compatible with this change?

As a best practice, do not use the Failed Robotic Assignments work queue in your custom implementations. Instead, configure the Queue for robot smart shape to route new assignments to a Robotic work queue. When possible, update existing case types to use the robotic work queues that you created in your application.

Web portal reuse removed from the mobile channel

Valid from Pega Version 8.5

The reuse of web portals for creating mobile apps with a single web view is no longer supported. You can conveniently update your existing channels that reuse web portals to take advantage of the multiple-views experience and native mobile capabilities, such as native mobile list views or floating action buttons.

Upgrade impact

The Reuse web portal option is removed from Pega Platform 8.5 and later.

What steps are required to update the application to be compatible with this change?

App developers need to use the migration tool available on the mobile channel to move their apps to the recommended new navigation designer. When users open existing mobile channel with the Reuse web portal option configured, they are prompted to run through the wizard to upgrade the mobile channel to the latest Pega Mobile Client based configuration. When this is done, app developers should rebuild the app.

 

Email Wizard support discontinued

Valid from Pega Version 8.4

Pega Platform™ no longer includes the Email Wizard. This wizard helped set up an email service for sending and receiving email in Pega Platform. The wizard generated an email account, an email listener, and an email service rule.

After an upgrade to Pega Platform 8.4 and later, existing clients must create new email accounts and email channels in App Studio. When you configure a new email channel, you add your email accounts so that customers can send and receive email by using the Pega Email Bot. Configuration of an email channel automatically generates an email listener and service email rules.

For more information, see Creating an email account and Building an Email channel.

Native synchronization indicators for offline-enabled mobile apps

Valid from Pega Version 8.5

Offline-enabled mobile apps now include a set of native synchronization indicators. Indicators keep users informed about the data synchronization status, for example, the Syncing indicator appears when an app regains network connectivity and starts receiving responses from the server. You can customize the indicators to better suit the look and feel of your mobile app. For more information, see Customizing synchronization indicators.

Upgrade impact

After upgrading Pega Platform™ to version 8.5, your app does not include native synchronization indicators until you update your application to use UI-Kit 15.

What steps are required to update the application to be compatible with this change?

Update the UI Kit in your application to version 15. For more information, see Updating the UI Kit in your application.

Atom Server and SOAP Server rule forms are deprecated

Valid from Pega Version 7.2

The Atom Server and SOAP Server rule forms are deprecated. Use the Connect CMIS rule form instead.

Existing rules that were created with the deprecated forms still work, but you cannot create new ones.

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