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Published Release Notes

Find release notes for the selected Pega Version and Capability

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This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Improved mobile app user experience

Valid from Pega Version 8.4

Pega Platform™ can now produce a better mobile experience through performance gains and flexible access settings. Apps now support quick-loading native worklists, smooth scrolling and swiping, and query-based search, which improve productivity for mobile users. In addition, you can make your app available to users without authentication, and enhance usability for products that do not require strict security controls.

For more information, see Securing mobile apps.

More efficient mobile development

Valid from Pega Version 8.4

The work environment for mobile app developers in Pega Platform™ is now more intuitive. Because every new out-of-the-box application now comes with a preconfigured mobile channel, you can start building mobile apps straight away. Create a mobile channel from scratch, and then customize it to include specific requirements for your new app.

The following updates enhance the process of building mobile apps:

  • Your application stores all mobile channels as rules. You can reuse these channels across all versions of your mobile apps for more convenient updates.
  • You can now configure contextual search from the mobile channel.
  • You can now create native mobile list pages for the app navigation directly from the mobile channel.
  • You can now add pages from web portals to a mobile app navigation pane, with full support for native mobile features, such as floating action buttons.
  • Mobile channels now support configuration through predefined templates, widgets, and actions.
  • You can now instantly preview your mobile channel configuration to see how the app displays on mobile devices.
  • Configuration of offline support for mobile apps is now available from a single, low-code page.
  • The preview section now offers a low-code pane, from which you can instantly start building a mobile app.
  • The mobile channel now supports adding custom iOS and Android modules.
  • Admin Studio now supports a mobile page, from which you can provide your own Mobile Build Server credentials and decide whether users need to provide authentication to download your mobile app.

Improved offline support for mobile apps

Valid from Pega Version 8.4

The updated offline mode in Pega Platform™ now reduces implementation time, enhances the development process, and helps you create a more comprehensive mobile experience for users without a reliable web connection.

The improved offline support includes the following enhancements:

  • Offline-enabled apps now use native mobile UI components, such as headers and bottom bars.
  • Offline mode now supports decision trees for improved case processing. 
  • Users can now process multiple cases simultaneously in separate offline tabs, which leads to higher productivity.
  • Offline-enabled apps now work more efficiently because of improved caching and background synchronization.

For more information, see Working with offline apps.

Low-code styling in mobile apps

Valid from Pega Version 8.5

The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.

For more information, see Applying a custom theme to mobile apps.

Offline support for Cosmos-based mobile apps

Valid from Pega Version 8.5

Mobile apps that are based on the Cosmos design system now support offline mode. Previously, offline-enabled apps had to rely on the classic look. Now, you can use the low-code Cosmos solutions to design apps that operate reliably regardless of the connection status. 

For more information, see Designing apps for offline mode.

Enhanced search in the mobile channel

Valid from Pega Version 8.5

The search configuration now includes up to three additional secondary fields, such as the case ID, category, cost, date, owner, and active channel. The enhancement increases the usability of search on mobile apps and provides more contextual information in the search results.

For more information, see Adding a search gadget.

Improved mobile channel user experience

Valid from Pega Version 8.5

Mobile channel authoring now includes two significant enhancements to the user experience. The new instant run-time preview makes security configuration more convenient. In addition, the offline tab is now present by default, to help you build offline-enabled mobile apps and complete assignments in areas with limited connectivity.

Enhanced swipe support for case actions

Valid from Pega Version 8.5

UI authoring in the mobile channel now offers more case-wide actions that can be performed by swiping on list items. For example, you can add a swipe action to attach an invoice to your expense work item. This enhancement increases usability and work efficiency as it allows for fast, instinctive mobile interactions.

For more information, see Designing a new mobile list page.

Geolocation tracking for the latest mobile client

Valid from Pega Version 8

The latest version of Pega Mobile Client™ now supports geolocation tracking for offline-enabled mobile apps. You can enable constant tracking when users work on specific cases from their worklists. This enhancement helps audit the trail of the case and increase the efficiency of your mobile users. For example, dispatchers at headquarters can track the routes of field workers and more effectively assign them tasks based on their current location.

For more information, see Tracking mobile users based on geolocation data.

Support for large reference data in offline mobile apps

Valid from Pega Version 7.2

A data page in a Pega 7 Platform mobile application with offline capability enabled can now be marked as a large data page. This feature improves performance significantly when you have a large amount of data in which only individual records change.

In this situation, after the initial sync to the mobile app, only the changes in the large data page are synced instead of the entire large data page. The database table is created for such large data pages in the encrypted SQLite database on the device. Changes such as add, delete, or update are reconciled as row-level updates. Furthermore, you can use JavaScript to query against this data. A large referenced data page is supported by list-based components such as repeating dynamic layout, auto-complete, a dropdown list, and radio button.

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