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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Improved mobile app user experience

Valid from Pega Version 8.4

Pega Platform™ can now produce a better mobile experience through performance gains and flexible access settings. Apps now support quick-loading native worklists, smooth scrolling and swiping, and query-based search, which improve productivity for mobile users. In addition, you can make your app available to users without authentication, and enhance usability for products that do not require strict security controls.

For more information, see Securing mobile apps.

More efficient mobile development

Valid from Pega Version 8.4

The work environment for mobile app developers in Pega Platform™ is now more intuitive. Because every new out-of-the-box application now comes with a preconfigured mobile channel, you can start building mobile apps straight away. Create a mobile channel from scratch, and then customize it to include specific requirements for your new app.

The following updates enhance the process of building mobile apps:

  • Your application stores all mobile channels as rules. You can reuse these channels across all versions of your mobile apps for more convenient updates.
  • You can now configure contextual search from the mobile channel.
  • You can now create native mobile list pages for the app navigation directly from the mobile channel.
  • You can now add pages from web portals to a mobile app navigation pane, with full support for native mobile features, such as floating action buttons.
  • Mobile channels now support configuration through predefined templates, widgets, and actions.
  • You can now instantly preview your mobile channel configuration to see how the app displays on mobile devices.
  • Configuration of offline support for mobile apps is now available from a single, low-code page.
  • The preview section now offers a low-code pane, from which you can instantly start building a mobile app.
  • The mobile channel now supports adding custom iOS and Android modules.
  • Admin Studio now supports a mobile page, from which you can provide your own Mobile Build Server credentials and decide whether users need to provide authentication to download your mobile app.

Improved offline support for mobile apps

Valid from Pega Version 8.4

The updated offline mode in Pega Platform™ now reduces implementation time, enhances the development process, and helps you create a more comprehensive mobile experience for users without a reliable web connection.

The improved offline support includes the following enhancements:

  • Offline-enabled apps now use native mobile UI components, such as headers and bottom bars.
  • Offline mode now supports decision trees for improved case processing. 
  • Users can now process multiple cases simultaneously in separate offline tabs, which leads to higher productivity.
  • Offline-enabled apps now work more efficiently because of improved caching and background synchronization.

For more information, see Working with offline apps.

Mobile features deprecated in 8.4

Valid from Pega Version 8.4

Following the introduction of new functionalities for mobile apps, some features are reaching end of life. To avoid additional effort during updates to future releases, do not use deprecated features.

In the 8.4 release, the following features are no longer recommended:

  • Mobile Client 7 is now deprecated and planned for removal in 8.5. Use Pega Infinity Mobile Client to meet the mobile needs of your business.
  • The Reuse existing web portal functionality is deprecated and planned for removal in 8.5. For improved app performance and more efficient development, use the mobile app builder in the mobile channel. Also, you must convert existing projects to use separate channels for mobile and web portals before upgrading to 8.5.

In addition, the Pega Mobile Express app has been removed from app stores and replaced with the Pega Mobile Preview app.

Push notification delivery to multiple devices

Valid from Pega Version 7.2.1

Push notifications sent from the Pega 7 Platform are now delivered to all devices on which a user is logged in to your custom mobile app, regardless of the device platform. You can either send push notifications from the Push Console to all users who have your application installed on their devices, or configure your application to send push notifications to indicate that an action might be required, a status update is available, or a case was approved.

Support for subflows and decision flow results in offline mobile apps

Valid from Pega Version 7.2.1

Subflows in offline-enabled mobile apps are now supported to perform additional tasks outside of the main flow. The subflow can run only on the current work item, with the subflow displaying in the main flow, in a nested subflow, or located next to an assignment. No likelihood routing is supported for subflows. It is also possible to set a flow result by using the pega.process.flow.setFlowEndStatus() JavaScript method to override the status set by a property in the subflow's end shape. The process engine also takes into account the likelihood setting if the flow result is conflicting or absent, provided the flow result is not in a subflow.

For more information, see Flow processing in offline mode.

Support for error handling API in offline mobile apps

Valid from Pega Version 7.2.1

During the processing of cases in offline-enabled mobile apps, you can use several JavaScript API methods to perform error handling. You can now determine whether an error condition results from the post-processing of a flow or a subflow. You can also set, clear, or obtain the number of error messages on a property or a page while working in offline mode, similar to when you are running a Pega 7 Platform desktop application. When you run a custom mobile app in offline mode, you can submit a form, but you cannot move the flow forward until all the errors on a page and in the page's properties are resolved.

For more information, see Error handling in offline mode and Error handling API in offline mode.

Application administrators can send push notifications

Valid from Pega Version 7.2.1

From the Push Console application, administrators can send push notifications to custom mobile app users. Notifications sent from the Push Console can contain application-wide messages, for example, when an update is available for manual download.

For more information, see Push Console landing page.

Transition effects for actions in custom mobile apps

Valid from Pega Version 7.2.1

Custom mobile apps that are developed on the Pega 7 Platform can include built-in transition effects that animate your forward or backward movement in cases that use flows. This feature adds to the look-and-feel experience of the custom mobile app.

You can also manually add a transition effect to actions that do not support built-in effects by using the Run Script action and calling the pega.desktop.setNativeTransition() JavaScript method.

For more information, see Transition effects on actions.

Goal and deadline push notifications in mobile apps

Valid from Pega Version 7.2.1

For mobile apps, you can enable push notifications to be sent to an assignee's or a manager's mobile device when a defined goal or deadline interval related to a service-level agreement expires. These notifications help caseworkers resolve cases on time.

For more information, see Requirements for goal and deadline push notifications.

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