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Browse resolved issues for Platform releases.

Column Populator utility documentation out of date for prior versions

Valid from Pega Version 7.2

The documentation for using the Column Populator utility to populate newly exposed database columns is out of date for Pega 7 Platform versions prior to 7.2. For all Pega 7 versions, refer to the Pega 7.2 help documentation for instructions about how to use this utility.

Cannot view all custom context posts in Pulse

Valid from Pega Version 7.2

When you use Pulse in a custom context, the custom context label is displayed as plain text instead of as a link that you can click to view all posts that are associated with the custom context.

For more information about Pulse, see the help topic Pulse.

Child case queries performance can be slow

Valid from Pega Version 7.2

Some customers have reported that performance is slow when they execute queries on child cases. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.

See Performance improvements for child case queries.

Verify ML Readiness error: Upgrades from Pega 7.1.0 through 7.1.8 do not replace nonversioned rules

Valid from Pega Version 7.2

Upgrading from any Pega 7 Platform version between Pega 7.1 and Pega 7.1.8 to Pega 7.2 does not automatically replace nonversioned rules. If you revalidated and saved a Pega 7.1.x rule after the timestamp on the Pega 7.2 version of the rule, upgrading to Pega 7.2 does not overwrite the saved rule. You might see either of the following behaviors:

  • The upgrade fails with the following error message:
    Verify ML Readiness
  • The upgrade succeeds, but you might be unable to open changed rule forms.

If the upgrade fails, see the Pega 7 Platform Upgrade Guide to force the upgrade.

This known issue does not affect Pega 7.1.9. After the upgrade has finished, apply Hotfix 27288. For information about obtaining and applying hotfixes, see Hotfix Manager.

No support for Android versions earlier than 4.4 on mobile devices

Valid from Pega Version 7.3

Pega® Platform dynamic layouts by default now use Flexbox-based rendering. As a result, mobile devices running on Android versions earlier than 4.4 are not supported in Pega Platform. Such devices cannot render correctly with Flexbox because the Pega Mobile Client includes the default stock browser on the Android operating system.

Multiple notifications are delivered for the same Pulse post

Valid from Pega Version 7.3

When a user posts a Pulse comment, the users who subscribe to the activity feed might receive more than one notification if the posted comment triggers several notification rules.

For example, when a user posts a comment on a case that he or she follows, any response to the comment can result in the following notifications:

  • Notification when a new comment is posted on the followed case (triggers the pyAddPulsePost notification definition)
  • Notification when a comment is a response to the user’s original post (triggers the pyAddPulsePost notification definition)
  • Notification when the user is mentioned in the comment (triggers the pyAddUserMentionedPost notification definition)

Surveys are not compatible with prior versions of the UI Kit

Valid from Pega Version 7.3

Now that survey functionality is available in the Pega-Survey ruleset, some rules are no longer compatible with prior versions of the UI Kit. To ensure that your surveys are rendered correctly, update your Application form to include version 09.01 of the UI Kit.

If you cannot change the version of the UI Kit, you can override the Work-.pyCaseActionArea section in your application and update it to use the same configuration as the section in version 09.01 of the UI Kit.

Surveys do not display navigation links

Valid from Pega Version 7.3

The navigation links, or bread crumbs, in a survey are not displayed when you configure a survey to run as a screen flow. To resolve this issue, override the Work-.pyCaseActionArea section in your application, and then update that section to include the Work-.ProcessSteps_ScreenFlow section.

Surveys do not display questions with custom templates

Valid from Pega Version 7.3

Because many rules have been refactored or renamed in the Pega-Survey ruleset, questions that use custom templates are not displayed in surveys. To resolve this issue, create a new version of the applicable sections from the Embed-PegaQ-Results-Question class in your application, and then update the sections to include your custom content and logic.

Package caching is not supported in offline-enabled applications built with the UI Kit 7 (09-01-01) portal

Valid from Pega Version 7.3

When you create an offline-enabled application in Pega® Platform, by default, it uses a portal with the UI Kit 7 (09-01-01) ruleset. In such a case, the package caching functionality cannot be used. You must either disable caching on the Advanced tab of the Access Group rule form, in the Offline Configuration section, or use an adaptive design instead of rendering different elements for different devices with the UI Kit 7 (09-01-01) ruleset.

For more information, see Access Group form - Completing the Advanced tab.

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