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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Case Management

Valid from Pega Version 7.1.3

This release had a focus on extending key capabilities to improve the ease of configuration based on early adopter feedback.  Improvements were made in run-time performance, especially in high volume situations with complex case configurations.  A series of cosmetic changes and fixes are included.

  • The Wait shape now supports dynamic references.
  • Issues were addressed with the CreatePDF and the CascadingApproval Smartshapes.
  • Attachments have been improved.
  • Issues with the Create Case Type functionality were addressed.
  • The Pega Pulse functionality has been improved, including its performance.
  • When auditing a work item, History is now the default tab.

Designer Studio

Valid from Pega Version 7.1.3

Numerous usability improvements were made for this release. A group of cosmetic, functional, and performance enhancements were also included.

  • Treegrid controls work more quickly in IE9 and IE10.
  • On application ruleforms, the 5.4 "Place Properties on Thread Page" checkbox will work in 7.1.
  • Message error handling has been improved.
  • Log messages have been cleaned up.
  • Connectors may now be used in Data Pages.
  • Move Rules wizard has been enhanced to work in Version 7.1.

System Management

Valid from Pega Version 7.1.3

The PRPC installer has been enhanced to handle additional error conditions related to partial installs and duplicate keys; additionally, the hotfix rollback feature has been improved, and the Rulebase compare tool now supports HTTP(S) environments.

  • Rollback feature has been enhanced.
  • RuleBase Compare will work for secure (HTTPS) environments as well as  non-secure (HTTP) environments.
  • Install will gracefully handle the presence of a duplicate key during import.
  • When install fails, system will set tables back to original state.
  • Remote MBean methods will now work on multi-servant load-balancing systems.
  • Enhancements were made to harnesses in Split Schema systems.

Column Populator utility documentation out of date for prior versions

Valid from Pega Version 7.2

The documentation for using the Column Populator utility to populate newly exposed database columns is out of date for Pega 7 Platform versions prior to 7.2. For all Pega 7 versions, refer to the Pega 7.2 help documentation for instructions about how to use this utility.

Cannot view all custom context posts in Pulse

Valid from Pega Version 7.2

When you use Pulse in a custom context, the custom context label is displayed as plain text instead of as a link that you can click to view all posts that are associated with the custom context.

For more information about Pulse, see the help topic Pulse.

Child case queries performance can be slow

Valid from Pega Version 7.2

Some customers have reported that performance is slow when they execute queries on child cases. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.

See Performance improvements for child case queries.

High number of busy waits when using Oracle SecureFiles

Valid from Pega Version 7.2.1

You might experience a high number of buffer busy waits when using Oracle SecureFiles for BLOB storage. An Oracle buffer busy wait occurs when a session cannot access a database block in the buffer cache, because another session is either reading the block into the buffer or changing the buffer. As a best practice, use Oracle 11.2.0.4 or later, because earlier versions have more problems with SecureFiles. In addition, to minimize the number of busy waits, set the hidden Oracle parameter _securefiles_concurrency_estimate to 50, and partition the table by using a composite range hash partition that is based on the pxCreateDateTime and pzInskey columns.

For more information, see Troubleshooting: High number of busy waits when using Oracle SecureFiles.

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