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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Search and Reporting does not index large items

Valid from Pega Version 8.5

When using the Search and Reporting (SRS) microservice in Pega Platform™ 8.5, you might encounter problems with indexing large out-of-the-box rules. The issue is not visible in Queue Processors, but you can access logs to verify which items the system does not index.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

ShowWarningOnForm is no longer processed

Valid from Pega Version 7.1.7

Rule forms now display all warnings, independent of category or type. The standard decision tree Embed-Warning.ShowWarningOnForm is no longer used to determine which warnings are visible.

You can safely remove any specialized versions of this rule in your application.

Use JDBC 4 compliant drivers for better performance

Valid from Pega Version 7.1.7

For better performance, ensure that you are using JDBC 4-compliant drivers.  For more information on supported and non-supported JDBC drivers, please reference the Platform Support Guide.

Use Tomcat 7 for better performance

Valid from Pega Version 7.1.7

For better performance with a Tomcat web server, use Tomcat 7.

Tomcat 6 has a limitation that causes the server to treat the JDBC driver as if it were a JDBC 3-compliant driver, even if the system is using a JDBC 4-compliant driver. Customers using Tomcat will see better performance if they upgrade to Tomcat 7 and use a JDBC 4-compliant driver.

Engine will not start if the incorrect JDBC driver is used

Valid from Pega Version 7.1.7

The engine will not start up if the incorrect JDBC driver is used. The following configurations are unsupported:

  • Using a Multi-tenant Oracle system with one of the Oracle JDBC drivers with issues (see the chart in the Platform Support Guide)
  • Using a Multi-tenant system with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)
  • Using Microsoft SQL Server with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)

When any of these unsupported configurations are encountered, Pega 7 will not start. Before this change, the engine would appear to start up properly, but would encounter issues during other parts of the engine startup or during actual use of the system.

IBM WebSphere Application Server V8: Edit the URL for Enabling System Management Application

Valid from Pega Version 7.1.7

WebSphere 8 does not correctly resolve the URL to enable System Management Application. As a workaround, when you configure the application server, you can do either of these actions:

  • Enter the full URL in the format:
    ​http://hostname:port/prsysmgmt/getnodes.action

  • Set the com.ibm.ws.webcontainer.redirectcontextroot property to true.

Open ports required for cluster communication

Valid from Pega Version 7.1.7

In a Pega 7 system, there can be multiple servers, or nodes, and each node can contain multiple JVMs.  In Pega 7.1.7, the port range 5701-5800 needs to be left open for cluster communication.   The number of available ports in this range needs to be greater than or equal to the greatest number of JVMs on any one node in the cluster.  So for example, if there are 3 JVMs on one node, and 7 JVMs on another node, there need to be at least 7 ports available.  By default, the system will begin with port 5701, and then look for the next port in the sequence (5702, followed by 5703).

 

If these ports are not available, you will see the following error:

 

ERROR   - PegaRULES initialization failed. Server: ABCDEF123

com.pega.pegarules.pub.context.InitializationFailedError: PRNodeImpl init failed

< . . . Java dump here . . . >

Caused by: com.hazelcast.core.HazelcastException: ServerSocket bind has failed. Hazelcast cannot start! config-port: <port>, latest-port: <port>

 

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